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Online Ordering

 

How does the website order system work?

The website acts solely as an ordering facility, you do not have to make any payment transactions online. When you place an order on the website, it generates an order into our internal system and a notification is sent directly to our Web Sales Team. The details of your order will then be checked against our live system and an email confirmation. If you have any further queries on the workings of the website ordering please email us webenquiries@dad-online.co.uk

What if I want to cancel an order?

If you wish to cancel or amend your order, you need to call Internet Sales Direct on 01684 271467 or our main Sales Team on 0844 854 6715. You may be charged up to a 15% handling charge depending on the nature of the cancellation. Terms and Conditions Apply.

How do I check the progress of my order?

To check your order's progress, you can call Internet Sales on 01684 271467 or our main Sales Team on 0844 854 6715, who will be able to help you with any queries about the status of your order. How do I know whether you have a product in stock? All products have a stock message indicated.